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Thoughts on design, enterprise UX, and building better products
Simplify Enterprise UX cautiously
When it comes to simplifying the user experience (UX), businesses need to approach the process with mindfulness and caution. Simplification should never come at the expense of usability or functionality. Rather, UX should always be designed with the user in mind, and any changes made should be carefully considered to ensure that user needs are met and that the experience is as intuitive as possible.
How Enterprise UX is different from Consumer UX?
Enterprise applications are typically designed to be very process and business-rule-heavy. They require a lot of flexibility and customisation features to meet the needs of the enterprise user. In contrast, consumer applications are designed to be simple and intuitive for first-time users, with features prioritized for a user’s first use. This means that enterprise applications prioritize repetitive use and are geared towards users who will eventually become subject matter experts.